
How to build a business website: decisions before the layout
Set a clear purpose, prepare useful content and agree on responsibilities. Then test the entire enquiry process before launch.
July 19, 2026

Set a clear purpose, prepare useful content and agree on responsibilities. Then test the entire enquiry process before launch.
July 19, 2026

Understand what a company website should explain and when a simple page, an online shop or a separate customer system is the better fit.

Build a landing page around one clear offer, answer practical questions before the form and evaluate the enquiries that actually reach your team.

Compare website proposals by separating production, content, integrations and recurring expenses, with a worked example rather than invented market rates.

A responsive site must support reading, navigation and form completion on a phone. Test the content, controls and loading behaviour during a real task.

Choose a website structure around visitor tasks, content depth and maintenance. A single URL can answer more than one search query.

Map questions, evidence and ownership before writing pages. A content plan reveals missing information and keeps vague promotional copy out of the site.

Hierarchy, spacing, typography and images should help people understand. Review a page without turning every section into another visual effect.

Check catalog, stock, payment, delivery and support before launching. A useful test follows the order beyond the purchase confirmation.

Investigate cost, registration, form fields and payment before redesigning checkout. Learn what to observe, test and measure to remove real obstacles.

Compare payment methods through the full customer journey and operation: confirmation, costs, expiry, cancellation and reconciliation.

Compare catalogue needs, integrations, maintenance and staff autonomy. Start with the orders your store must actually process.